The Training Manual for Every Small Business Owner
A Brother’s Guide to Running your own Business featuring The 4C-4P Process© discusses simple concepts that any small business owner can use to make their business more profitable and successful. The 4Cs include Consistency, Customer Service, Cooperation, and Common Sense. The 4Ps are Professionalism, Public Image, Preparedness, and Positive Attitude. All of these concepts are explored in-depth to provide you with new insights into ways to run your business more successfully.
There is no doubt that as you read A Brother’s Guide to Running your own Business featuring The 4C-4P Process© you will learn simple ideas that will make you a better business owner, make you a better manager, help you increase your profits, and improve your customer base.
About the Author
Steve A. Miller is an entrepreneur with over thirty years of experience in television, video, and movie production. He founded what is now The Video Factory in 1991 as a Video Production Services company.
Mr. Miller holds a MS degree in Information and Communication Sciences from
Ball State University.
Chapter 1, "Consistency"